iPad Pro 10.5/Air 3 Cracked Screen Repair Service (Glass/Digitizer Replacement)

Description

*This is
MAIL-IN SERVICE
. You will need to MAIL-IN your devices to us.
*This service is
CRACKED GLASS/DIGITIZER REPAIR ONLY!
*Your devices must be in normal working condition to utilize this service. However, if the screen has touch issues (Bad touch/Ghost Touch/Dead spot), it is still eligible for this service.
*
The
LCD MUST BE FULLY FUNCTIONAL 100%
(No black dot, no color lines, no dead pixels, no flickering/flashing).
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AT OUR CELL PHONE REPAIR CENTER
We Use Factory Methods to Factory Seal Your Device
Our service is at a compatible cost with other iPad repair shops. We provide a professional repair service and commit to handling customers’ devices with care!
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Touch and Glass Panel Repair
We will professionally remove the cracked glass/digitizer layer of your display, replace it with OEM glass/digitizer, and then seal it with factory OCA.
After the glass replacement, your device will be returned back to you with a brand-new front glass installed on it. The functions of your device will be the same as before.
*NOTES:
If the screen/LCD already has backlight/white spots/color spots issues, replacing the glass/digitizer will NOT make those issues disappear.
How it works
You ship your device to us. Once we receive your device, we will test and do the repair right away. Your device will be shipped back to you within
1 to 3 business days
(Monday-Friday).
*If there are any delays on the delivery, you will be immediately notified by eBay message/Email/Phone number.
** We
only cover the return shipping cost
after repair (PRIORITY USPS) **
*IF you need to
expedite the shipment or add insurance
, please let us know in advance.
Extra fees are not covered
.
Packaging Instructions
Make sure
there are no ink leaks or vertical lines.
Remove
any accessories to prevent them from being lost.
Turn off
the device.
Please remove
or
provide
your passcode/password (write/draw your password in a paper and put it in the package).
Please protect
your device carefully with bubble bags/wraps if available.
Shipping Instructions
1.
Write
your
eBay name, your return address & your contact info
(cell phone number preferred but email is sufficient).
2.
Place
the device and information in the box.
3.
Ship
your package to this address:
Cell Phone Repair
3212 N. Jupiter Rd #119 Garland TX 75044
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Repair Policy:
Repair Delays:
If a delay is present, we will notify you as soon as possible.
Canceling an Order:
Orders canceled in advance are 100% refundable.
Sent my device but need to cancel my order:
Shipping fee deducted from the refund.
IF*
your iPad is
extremely shattered, too much frame damage, previously refurbished or aftermarket screen,
it
will be considered High Risk (Possible display/LCD Damage) we will notify you and wait for your approval to proceed with the repair.
Data (optional)
Please perform a full data backup of your device. While this service does not affect your data in any way, occasionally issues out of our control can occur. We will not be responsible for any data loss whatsoever.
Bent / Damaged Corners
Usually, it is not a problem to repair iPads with bent corners or bent housing. We will try our best to bend it back to allow the screen to fit in correctly but please do not expect the corners/housing to look "like new" (Damaged metal cannot be fixed). If damage is severe replacing the housing might be necessary.
Testing of Device
We are unable to test the device if it is password protected. Therefore, we highly recommend customers to remove the password before shipping the device or provide the password in the same slip packaged inside with your devices so that we are able to test the basic functions of the device before and after repair. However, it is not a requirement to provide the password, you decide to provide or not to provide your password to us.
Privacy Concerns:
Your privacy is important to us. We have a strict privacy store policy. As part of the process of requesting a repair, we may ask you to provide us with certain personal information like name, last name, phone number, address and password. This information is only use for warranty and shipping purposes. Password is only use to function test your device.
Face ID/Touch ID:
If your Face ID is already damaged before repair, we are not responsible for it.
Face ID could be repairable depending on the damage.
If your iPad has shattered glass exposed front camera/sensors, bent frame close to or around the Face ID/Home Button area, is considered high risk for the Face ID and Touch ID (fingerprint). This means it may have possible Face ID/Touch ID failure. We will notify customer before we proceed with the repair.
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Warranty Policy:
120 Days warranty
This screen repair warranty is valid for 120 days after the repair date.
This service is
Glass/Digitizer Replacement for iPad
so we can
only
offer
warranty
for the
functions of the screen
(Touch function and Display).
This warranty does not cover:
-
New physical damages once in owner’s possession, such as: cracks, scratches, or any physical damage/abuse.
-
Device has Liquid-damage before or after being repaired.
-
Device has motherboard issues.
-
Device has been repaired by other Company other than Cell Phone Repair (oledswapinc) will void the warranty provided.
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Other issues:
As we mentioned in the warranty policy, t
his service is Glass/Digitizer Replacement for iPad so we can only offer warranty for the functions of the screen (Touch functions and Display).
If there are any other additional problems with the device before the repair, we could not offer any warranty for it. If you also want to fix the issue other than the glass repair, please let us know what the problem is, and we will inspect it for you and give you a price quote for repair.
If for any reason you are not satisfied with your purchase. Please contact us via eBay Message and we will do our best to resolve it.
Thank You!!!
C
ustomers’ satisfaction is always our priority!