Mail-in Repair Service of Samsung BN91-17814W One Connect Mini

Description

This is a repair service, you must ship us your module(s) for repair! You are not purchasing a replacement part.
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.
Repair Service Process
How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive a automated message from eBay with the required shipping information and how to package your module(s) (please check your spam folder if you do not see it within 24h)
3. Write the ticket number that was provided in step #2 on your board and the shipping box
4. You then ship your defective module(s) to our facility using the address provided in the message from eBay
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you
Models affected:
UN46ES7500FXZA UN46ES8000FXZA UN48JU7500FXZA UN50JU7100FXZA UN50JU7500FXZA UN55JU7100FXZA UN55KS8000FXZA UN55KS800DFXZA UN55KS8500FXZA UN55KS850DFXZA UN55KS9000FXZA UN55KS9500FXZA UN60KS8000FXZA UN60KS800DFXZA UN65KS8000FXZA UN65KS800DFXZA UN65KS8500FXZA UN65KS850DFXZA UN65KS9000FXZA UN65KS900DFXZA UN65KS9500FXZA UN65KS950DFXZA UN65KS9800FXZA UN75KS9000FXZA UN75KS900DFXZA UN78KS9500FXZA UN78KS9800FXZA UN88KS9810FXZA
Different part/board numbers we service:
BN91-17814W
Module failures our service covers:
HDMI malfunction​
Warranty Terms:
Warranty is for 90 days. Warranty does not cover lightning strike, physical damage and failures that are not related to the original repair. The warranty starts from the date of departure of our repair center.
A testing fee plus S&H will be incurred if the module is sent to our facility and is found to be functional. Payment of these fees are required before the module can be returned to you.
Customer is responsible for all return S&H costs to our facility for warranty repairs.
Common Questions:
What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)
What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order
Do you work on
module's
that have been worked on before or have missing parts?
No.
What happens if you can't fix my
module
?
1. A full refund is issued and we discard the module
2. A refund is issued minus the return shipping fee
If the module has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a .00 non-refundable bench fee will be held.
What if you receive my
module
is in working condition and it passes your tests?
If we receive your module(s) in working condition, a refund minus a non-refundable bench fee of will be incurred along with return shipping fees.
Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions!